Small Business Development officer
JOB SUMMARY: Responsible for executing specific small business loan program
goals by conducting direct business development, marketing and outreach activities to
generate small business loan inquiries throughout our service area with a focus in
Brockton and Taunton. Additionally, the Program Director will oversee the alignment
of retail and commercial financing to include business assistance services to new and
existing businesses in the area by working with established technical assistance
providers and referral partners. Participates in the establishment, development relationships to expand referral sources and loan capital in support of established loan programs and in accordance with the established philosophy, policies and procedures of the organization’s Board of Directors and Loan Committees.
Job Requirements & Skills:
Lending and Loan Production
Originates loans consistent with approved budget, and develops and maintains a high
quality and profitable loan portfolio.
Reviews new loan requests to evaluate feasibility and recommends appropriate loan
structure to NHF board.
Completes initial and subsequently required site visits on prospective and active
Participates with Lending Director and NHF board in the preparation of completed Loan
Approval Packages for submission with perspective borrower and credit analyst in obtaining a completed application. Serves as key liaison between the loan applicant and NHF.
Completes and/or assists with collecting conditional approval items required by NHF
Maintains tracking and reporting system on weekly activity of loan applicants and the
status of the approval process.
Oversees the preparations of Annual Reviews of active borrowers.
Business Development and Marketing
Performs business development and solicitation activities with existing and prospective
customers to identify financing opportunities for the company.
Participates in community outreach activities with Lending director and NHF board. local
governments, non-profit organizations, micro-lenders, small business technical
assistance providers and SBA to promote the company’s loan programs and services.
Distributes marketing letters and literature to customers and prospects on a periodic
basis to promote the company’s programs and services.
Participates with marketing personnel in the promotion of the company’s programs and
products through social media and NHS web-site.
Promotes and participates in various business related events, workshops and with the
Provides loan consultation to existing and prospective borrowers as needed.
Manages and monitors company meetings as appropriate. Includes preparation of
agendas, minutes, resolutions and related items and coordination the distribution of all
Recruits Community Advisory Board consisting of local experts and leaders in small
business lending and coordinates NHF Board meetings.
Maintains routine contact with NHF funders and Board members.
Bachelor's degree in related field (Business Administration, Accounting, Finance) or
equivalent training or work experience.
5+ years of professional experience in small business loan packaging and/or lending.
Strong sales skills with proven track record in developing business and/or a loan
Computer proficiency in spreadsheets and word processing in a windows environment.
Ability to work with clients from diverse cultural backgrounds.
Contacts within the banking community a plus.
Excellent verbal and written communication skills, to include presentation and public
Experience working with community groups and others involved in community
development and small business lending.